Sms Magic Salesforce is a powerful integration that allows businesses to send and receive text messages directly from the Salesforce platform. This integration helps businesses communicate more efficiently with their customers and employees, keeping everyone informed and engaged. With Sms Magic Salesforce, businesses can automate and personalize text messages, ensuring that the right message is sent to the right person at the right time. This helps streamline communication processes, save time, and increase productivity. One of the main features of Sms Magic Salesforce is its ability to send mass text messages. This feature is especially useful for businesses that need to reach a large number of customers or employees quickly.
These apps can bring more leads, provide exemplary service to existing clients, and even be used for nurturing clients. These are attributes required by sales teams who utilize these apps every day.
While considering SMS integration with Salesforce, two preferred SMS apps 360SMSAPP and SMS Magic are contenders for texting solutions for Salesforce. If you use the Salesforce CRM Platform for your Sales Service teams, you can use various messaging apps to help teams perform well and generate better ROI.
This feature is especially useful for businesses that need to reach a large number of customers or employees quickly. Whether it's sending out updates, marketing promotions, or important announcements, businesses can easily create and send mass text messages with just a few clicks. In addition to sending text messages, Sms Magic Salesforce also allows businesses to receive and manage incoming messages.
SMS-Magic 4+
SMS-Magic Mobile App
SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle.
Use SMS-Magic Mobile App to:
1. Get notified about and respond to incoming leads and customer queries in real-time
2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media
3. Identify the context of each customer interaction and assign them to relevant team members
4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders
5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others.
Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try.
Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App.
Are you having trouble? Please contact [email protected]
Who is SMS-Magic:
SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert.
Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.
Supported in Salesforce
This two-way communication feature is essential for providing excellent customer service and support. Businesses can receive inquiries, feedback, and requests through text messages, allowing them to respond promptly and efficiently. Furthermore, Sms Magic Salesforce provides advanced analytics and reporting capabilities. Businesses can track and measure the success of their text messaging campaigns, gaining valuable insights into customer engagement and response rates. This data can help businesses make informed decisions and optimize their communication strategies. Another notable feature of Sms Magic Salesforce is its integration with other Salesforce tools and functionalities. Businesses can seamlessly sync text messages with customer profiles, leads, opportunities, and other Salesforce objects, ensuring that the communication history is always up to date and easily accessible. Overall, Sms Magic Salesforce is a powerful tool for businesses looking to enhance their communication capabilities. It combines the convenience and popularity of text messaging with the robustness and flexibility of the Salesforce platform, enabling businesses to connect with their customers and employees more effectively..
Reviews for "Boost Sales Productivity with SMS Magic in Salesforce"
1. John - 1 star: I was really disappointed with SMS Magic Salesforce. The platform was clunky and difficult to navigate. The integration with Salesforce was not seamless, causing me a lot of wasted time and frustration. Additionally, the customer support was virtually non-existent. I tried contacting them multiple times for assistance but received no response. Overall, I would not recommend this software to anyone.
2. Sarah - 2 stars: SMS Magic Salesforce did not meet my expectations. The features and functionality were limited, and I found it difficult to customize the platform to fit my specific needs. The user interface was not intuitive, which made it challenging for my team to adapt to the software. Furthermore, the pricing structure was not transparent, and I felt like I was being nickel and dimed for every additional feature or support request. I ended up switching to a different SMS integration for Salesforce that provided a better user experience.
3. Matt - 2 stars: I found SMS Magic Salesforce to be underwhelming. The software lacked advanced features and was quite basic in its capabilities. I also encountered several technical glitches and bugs during my time using it, which hindered my ability to effectively communicate with my customers. Additionally, the pricing was not competitive compared to other similar solutions on the market. Overall, I was not satisfied with SMS Magic Salesforce and would not recommend it to others.
4. Emily - 1 star: I had a terrible experience with SMS Magic Salesforce. The customer support was practically non-existent. I encountered several issues while using the software, and when I reached out for help, I received no response. This lack of support left me feeling frustrated and unsupported. The platform itself was also not user-friendly, and I found it confusing to navigate and utilize its features effectively. I regret using SMS Magic Salesforce and would advise others to look for alternative SMS integration options for Salesforce.